Cancellation Policy
Your appointment has been made especially for you to relax and heal but sometimes things get in the way. In the case you are not able to make your appointment, please provide 24 hours notice via email or by cancelling your appointment in the scheduler.
Illness Policy
If you are ill, please cancel your appointment. If you arrive to your appointment and you are not well, we reserve to right to cancel/reschedule your appointment. Thank you for keeping Elementum and our clients healthy.
If you miss an appointment or do not give notice within the above time frame, full payment for the service booked is required.